HPB provides holidays for life. As it is an investment product, however, it is subject to charges, your capital is at risk and you may not be able to cash in during your first two years. Please read "How HPB works" for a summary of the principal risks and benefits.

Privacy Policy

At HPB, we’re dedicated to making finding and booking your ideal holiday as easy and efficient as possible, which is why customer service is our number one priority. But don’t take our word for it... browse these reviews of the HPB booking service from real Bondholders to learn more.

This privacy policy explains what information HPB Management Limited collects and what the information is used for. If you have any questions or concerns regarding this policy, please contact our Data Protection Officer by email at DPO@hpb.co.uk

We take your privacy seriously and we will only use your personal data in line with the provisions of current data protection legislation.

Who We Are

We are HPB Management Limited ("HPBM"), a company incorporated in England. Company Number: 01581593

We are the Promoters and Managers of the Holiday Property Bond issued by HPB Assurance Ltd who are registered in the Isle of Man company number 021075C.

Our registered address is HPB Management Limited, HPB House, Old Station Road, Newmarket, Suffolk, CB8 8EH.

HPB Management Ltd is the sole agent for HPB Assurance in the Isle of Man – the issuer of the Holiday Property Bond www.HPBA.co.im

HPBM is registered with the Information Commissioner’s Office and our registration number is Z5864533.

The website for HPB Management Limited is www.hpb.co.uk

We are part of the Quality Holidays Assured Limited group of companies. You can find more information about the other companies in our group here.

How do HPBM collect personal information?

  • By receiving referrals from existing Bondholders, advertising, online and in print publications
  • Basic personal data is collected by electronic means or paper forms being returned to us
  • Occasionally we may also send postal marketing materials to you, using data we receive from third party sources
  • In addition, we will send unnamed postal advertising by using – for example – post code data rather than anything which personally identifies you.
  • Referrals – this is a well established method of receiving the names of potentially interested parties from our existing customer base.
    • It is carefully laid out that the individual providing the referee’s details to us is required to ensure that permission is sought from the person being referred.
  • From an existing Bondholder who has registered you as a member of the ‘HPB family and friends website’.
  • By receiving your information from prospective or existing Bondholders or directly from you as an Additional Life Assured (which may include sensitive personal data, such as health data).

What information is used by HPBM?

  • Prior to becoming a Bondholder or as an Additional Life Assured or as a registered member of ‘HPB family and friends’ we will have the Personal Data provided by you (or a Bond holder referrer) with some or all of salutation, forename or initial, surname, full postal address, Post Code, email address, telephone number/s
  • In addition, we will have a record of any browsing history on our web site HPBInsight which we may use to further personalise your experience.
  • We will also have a record of any interaction you may have with us – for example we would have a note against your record of further information requests and marketing material sent to you with any responses received

How is your information used?

  • The personal data is processed in order to provide you with information via electronic, postal or telephonic media, depending on the information we hold. For example, we will only contact you by post if we only have your postal address
  • We may also send you marketing information on holidays from other members of our corporate group if you have given your consent for us to do so
  • We will not telephone you if you have not given us your telephone number (but please be aware that we may be given it by a Bondholder who refers you)
  • For those enquirers who first registered their interest prior to May 2018, we use the legal basis of legitimate interest to justify our continued marketing to you. This is because we have a legitimate interest to promote our business. For the records created after May 2018, we rely on the consent given by you (see below for ‘referral mechanism’)
    • Because of the peculiarly long-term nature of the Holiday Property Bond, we will continue to send you marketing material for a maximum of 18 years since we last heard from you, unless you tell us that you no longer wish to receive our communications.
    • There will be frequent opportunities to opt out of such material but in any event, you can stop receiving mailings and information by emailing details@hpb.co.uk or telephoning 01638 660066 quoting your name and postcode and asking to be removed from our mailing list.
    • We will send you our email communications for 5 years and then twice a year for 6-7 years. There will be a link within each email to allow you to unsubscribe from receiving them at any time during this period
  • In first correspondence to the individuals referred to us, we will offer the opportunity to use a prepaid reply card to remove your name in case there has been any misunderstanding, or the rules have not been followed properly.
  • In all subsequent mailings, an opt out option will be available on the prepaid reply card

Sharing information

We treat all information we hold about you as private and confidential. We will not reveal any personal details or details concerning your Holiday Property Bond to anyone not connected with the Quality Holidays Assured Limited group of companies, unless:

  • You ask us to reveal such information or we have your permission to do so;
  • We are required or permitted to do so by law, including meeting our regulatory obligations;
  • It is required by law enforcement, fraud prevention or credit reference agencies;

Cookie Policy

This privacy policy was last updated on 05-03-2024

Before you leave...

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Take out a Holiday Property Bond before 31st October 2024, and not only will you be giving yourself, your friends and your family a lifetime of top-quality holidays. You, and the family, could also be spending a day in a winter wonderland; and meeting Father Christmas himself

For a party of up to six (a mix of adults and children), this day-trip to Lapland includes snowmobiling, husky sledding, and a reindeer sleigh ride – plus the highlight: a private family meeting with Father Christmas, where you can tell him of your Christmas wish list!

After an overnight stay at Birmingham airport’s Novotel (parking included), your flight to Finland’s northernmost region departs early in the morning of 16th December – to give you and the family as much time as possible enjoying Lapland’s Christmas magic. And after your day playing in the snow you’ll return tired but happy, to another night in a comfortable hotel bed before heading home with a boot-full of happy memories (and perhaps a gift or two).

Meals are provided on the outbound and inbound flights, plus a hearty lunch in Lapland, thermal snow suits, winter boots – everything you need to keep warm and get the most out of your day.

Invest before the end of October for your chance to win this fantastic prize. And don’t forget to keep 16th December free. Good luck!

Prize Draw rules
1. Invest by 31st October 2024 and you will be entered into the draw. 2. The winner will be drawn by a solicitor. 3. The winner will receive the prize of a day trip to Lapland for a party of six (mix of adults and children) on 16th December 2024 from Birmingham Airport. Return flights with hot meals, a range of activities and overnight accommodation and parking at Birmingham Airport at the start and end of the break is included. The trip is not suitable for infants under 2 years old. 4. The winner will be drawn from those who invest by 31st October 2024 and existing Bondholders who top up their Bond or refer friends. 5. The prize can only be claimed by those who are 18 or over and is not available to HPB employees, associates or those in their households. 6. No cash alternative available. 7. The winners will be notified by 22nd November 2024.

User Charge

The no-profit user charge is all you pay when you book your holiday. It covers the actual costs of servicing the properties, including housekeeping, laundry and maintenance of the many free-to-use-onsite facilities. It is charged per property - NOT per person. And it does not vary with the season: instead, the user-charge remains constant all year round.

For example:
A week for two in the Scottish Highlands could cost around £324 user charge, including VAT*, even at the height of the season.

A week for a party of eight in a four bedroom villa at Physkos, Turkey in August could cost around £577 in user charge

We're so confident you'll be delighted with HPB that we offer you a 'Money Back Promise'!

In regular surveys, Bondholders tell us how happy they are with HPB holidays. That's why we feel confident in giving you the extra reassurance of our unprecedented 'Money Back Promise':

If you take your first HPB holiday within three years of investing and are not, for any reason, entirely happy, you can cash in your HPB investment within 14 days of your return.

Whatever the encashment value, the parent company of the issuer of HPB will make up any difference so that you get back the full amount of your original payment, including charges.

This offer applies to a holiday at any HPB owned property which is taken by at least one of the Bondholders themselves.

Full details of the offer will be provided before you invest.

Restrictions

If you do not use our "Money Back Promise" offer explained in "How HPB works", you may cash in after two years at a value linked to that of the properties and securities but you should not expect to get back the full amount you paid because of charges and changes in the value of HPB’s properties and securities. In exceptional circumstances cashing in may be deferred for up to twelve months.

Your inflation-protected Holiday Points

HPB's holiday benefits are provided through a Holiday Points system. Each £1 you invest (including any adviser charge) adds one Holiday Point to the allocation of Holiday Points that you receive every year for as long as you hold your bond. Each time you book a holiday, you exchange Holiday Points for the accommodation you want, with the number of Holiday Points required depending on the location, size of property and season.

Here are some examples of how it works in practice (2022 rates):

For two people, holidaying out of season:
A week in Stigliano, Tuscany from 1,530 points
A week in The Trossachs, Scotland from 2,430 points
A week in St Brides Castle, Pembrokeshire from 2,260 points

And in the height of summer:
A week in Rocha Brava, Portgual from 8,190 points
A week in the Lake District from 9,760 points
A week in Le Mont de St Siméon, France from 14,180 points

If you have a minimum qualifying investment you can also book Short Notice Points Free holidays, subject to availability. Bookings can be made up to 28 days in advance for UK holidays and up to 56 days in advance for overseas. Even if you do not have a qualifying investment, you can still book Short Notice Points Free holidays up to 21 days ahead in the UK and up to 42 days ahead overseas.

Inflation protection: Your Holiday Points allocation is re-valued every year in line with the cost of providing additional holiday accommodation for new investors. This means your holiday accommodation booking power is fixed and protected against inflation. So you can look forward to top quality holidays for life.

A unique way to enjoy exclusive holidays year after year

Q. How does it work?

A. The way the Bond works is simple. Families like yours invest from £5,000 for exclusive access to a portfolio of over 1,500 top quality villas, cottages and apartments in 32 locations across 13 European countries, including over 600 properties in 19 locations in the UK. For each £1 invested you will receive one Holiday Point each year which you can use to book the properties. And when staying in them you do not pay a commercial rent, just a no-profit user charge covering actual running, maintenance and refurbishment costs. This charge is level throughout the year so there are no high season premiums. The average charge for a studio is around £360 and around £540 for a two bedroom property, for a week. Larger properties are also available. This no-profit user charge is only payable when you want to go on holiday. Your only ongoing commitment is a quarterly fee under £38 (that is around £150 a year), linked to RPIX.

Q. Will there be more properties in the future?

A. As we attract more investors the more properties we will add to the portfolio – increasing your holiday choice still further.

Q. How long can I holiday with HPB?

A. For life if you wish – the holiday benefits last as long as you hold the Bond. In due course you can pass it and the holiday benefits to your children and grandchildren, as many of our earlier investors have already done. If, however, at some point you and your family no longer wish to holiday with us you can surrender your Bond back to the company after two years or more (subject to deferral in exceptional circumstances). You will not get back the full amount you invested, although we would hope that you will have had some wonderful holidays. What you do get back will reflect initial charges (25%) taken before your money is invested in the HPB fund of holiday properties and securities. The fund itself also pays annual charges of around 2.5% of its net assets at cost, calculated monthly, as well as overheads. The value of the fund’s properties and securities can also go up or down and so, like most investments, your capital is at risk.

Q. Is the Bond available anywhere else?

A. No. HPB is available exclusively through HPB Management Limited.

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